Becoming a Client
Registration
To become a client at FC Global Payments, you will need to complete a simple registration process. This typically involves providing basic information about yourself & your business, including contact details and relevant identification documents.
Account Setup
Once registered, you will be guided through the process of setting up your account. This involves creating login credentials and verifying your identity or business details. Our platform ensures the security of your information throughout this process.
Verification
To comply with regulatory requirements, we may request additional documentation to verify your identity and/or business. This step helps ensure the security and integrity of our services, as well as prevent fraud and money laundering.
Approval
After submitting the necessary information and completing the verification process, your account will be reviewed by our team. Once approved, you will gain access to our platform and services.
Making Payments
Funding Your Account
Before initiating payments, you need to fund your FC Global Payments account. This can be done by transferring funds from your bank account or using other accepted payment methods. Detailed instructions for funding your account will be provided within your account dashboard.
Payment Details
To make a payment, you will need to provide the necessary payment details, including the recipient’s information, such as their bank account details or contact information, and the amount you wish to send. You may also need to provide additional information depending on the nature of the payment.
Exchange Rates and Fees
FC Global Payments offers competitive exchange rates and transparent fee structures. Before confirming your payment, you will be presented with the applicable exchange rate and any associated fees. This ensures you have a clear understanding of the costs involved.
Review and Confirm
Take a moment to review the payment details, including the recipient information, amount, and fees. Once you are satisfied with the information provided, confirm the payment.
Transfer and Tracking
After confirming your payment, FC Global Payments will initiate the transfer of funds to the recipient. You can track the progress of your payment through your account dashboard, which provides real-time updates on the status of your transactions.
Support and Assistance
If you have any questions or encounter any issues during the payment process, our dedicated support team is available to assist you. Contact us through the provided channels, and we will promptly address your concerns.
The specific steps and features may vary slightly depending on your location and the nature of your business. At FC Global Payments, we strive to make the client onboarding and payment process as seamless as possible, ensuring that you can efficiently manage your international payments with ease and confidence.